PLEASE NOTE THAT OUR COMPANY IS OWNED AND OPERATED BY ONE WOMAN. NO BIG TEAM, JUST HARD WORK, DEDICATION & A DREAM.. <3
We ship USPS first class mail within 7-14 business days. You'll be able to track your order via the tracking number sent in your SHIPPING CONFIRMATION EMAIL.
Priority shipping is available for a $5 fee that can be sent via Paypal to: PAYPAL.ME/LOSTQUEENS
*please note the first + last name + order number in the notes of your payment*.
How will pieces arrive:
We individually wrap our pieces and place them in a bubble wrapped mailer to ensure no damage to your items.
We do not accept returns.
If there is damage to your item within 30 days of purchase, you must take a picture of the piece and email it to info@LostQueens.com along with the first and last name on your order and we will replace it.
If any part of your order becomes backordered, we will ship out the available pieces first + then the rest as they come in. No added shipping will be charged.
All pieces are nickel/lead/copper free. We 100% stand behind the quality of our materials.